Skip to content

Run:ai Documentation Library

Welcome to the Run:ai documentation area. For an introduction about what is the Run:ai Platform see Run:ai platform on the website

The Run:ai documentation is targeting three personas:

  • Run:ai Administrator - Responsible for the setup and the day-to-day administration of the product. Administrator documentation can be found here.

  • Researcher - Using Run:ai to submit Jobs. Researcher documentation can be found here.

  • Developer - Using various APIs to manipulate Jobs and integrate with other systems. Developer documentation can be found here.

Example Code

Code for the Docker images referred to on this site is available at

How to get Support

To get support use the following channels:

  • Write to

  • On the navigation bar of the Run:ai user interface at <company-name>, use the 'Support' button.

  • Or submit a ticket by clicking the button below:

Submit a Ticket

Run:ai Cloud Status Page

Run:ai cloud availabilty is monitored at

Collect Logs to Send to Support

As an IT Administrator, you can collect Run:ai logs to send to support:


The file includes logs of Run:ai components. It does not include logs of researcher containers that may contain private information.

Last update: March 23, 2022