Run:ai Documentation Library¶

Welcome to the Run:ai documentation area. For an introduction about what is the Run:ai Platform see Run:ai platform on the run.ai website

The Run:ai documentation is targeting three personas:

• Run:ai Administrator - Responsible for the setup and the day-to-day administration of the product. Administrator documentation can be found here.

• Researcher - Using Run:ai to submit Jobs. Researcher documentation can be found here.

• Developer - Using various APIs to manipulate Jobs and integrate with other systems. Developer documentation can be found here.

How to get Support¶

To get support use the following channels:

• Write to support@run.ai.

• On the navigation bar of the Run:ai user interface at <company-name>.run.ai, use the 'Support' button.

• Or submit a ticket by clicking the button below:

Submit a Ticket

Run:ai Cloud Status Page¶

Run:ai cloud availabilty is monitored at status.run.ai.

Collect Logs to Send to Support¶

As an IT Administrator, you can collect Run:ai logs to send to support:

• Install the Run:ai Administrator command-line interface.
• Use one of the two options:
  1. One time collection: Run runai-adm collect-logs. The command will generate a compressed file containing all of the existing Run:ai log files.
  2. Continuous send (Run:ai version 2.5 or higher): Run runai-adm -d <HOURS_DURATION>. The command will send Run:ai logs directly to Run:ai support for the duration stated. Data sent will not include current logs. Only logs created going forward will be sent.

Example Code¶

Code for the Docker images referred to on this site is available at https://github.com/run-ai/docs/tree/master/quickstart.