Skip to content

Integrate Run:AI with the Organization's Directory.

By default Run:AI uses an internal user directory. Assuming your organization uses a directory to manage users, it is possible to integrate the directory with Run:AI such that a subset of the organization's users will become Run:AI users.

The document below provides step-by-step instructions on how to perform this integration. The integration assumes a protocol called LDAP.

The process should be performed together with Run:AI Customer support in an online-session.


The instructions below assume that you have obtained the following from Run:AI Customer support:

  • A <TICKET-NUMBER>, used by the Auth0 LDAP connector.
  • A <TENANT-NAME>, which is the prefix for all users when logging in.


        auth-flow: remote-browser


Administrator User Interface

  • On an incognito browser, go to
  • Log in using the LDAP user. Use the format <TENANT-NAME>/<LDAP-USER-NAME>.

Run:AI Command-Line Interface

  • Run a CLI command.
  • You will be redirected to a browser page that asks for credentials. Enter the username and password from LDAP. If you are using a machine without a browser, you will be prompted with a URL to run elsewhere and return a resulting token.


  • Run:AI does not yet support single sign-on.
  • While Users are retrieved from the Organization's directory. Roles must still be defined in Run:AI Administrator UI.

Last update: May 20, 2021