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Product Version Lifecycle

Overview

Run:ai follows a structured product lifecycle to ensure customers receive regular updates, security patches, and long-term stability for their deployments. This document outlines the support phases for each release version, including the timelines for Full Support and Extended Support.

  • Full Support - Each version receives critical and important bug fixes.
  • Extended Support - After the full support period ends, the version continues to receive critical bug fixes.
  • End of Support - Once a version reaches this stage, it will no longer receive updates, and customers are encouraged to upgrade to a supported version.

Versions

The table below details the supported versions of Run:ai, along with their respective support timelines. If your deployment is approaching the end of support, we recommend planning an upgrade to ensure continued security and functionality.

Version End of Full Support End of Extended Support
2.20 12 January 2026 13 July 2026
2.19 8 October 2025 8 April 2026
2.18 21 July 2025 21 January 2026
2.17 14 April 2025 14 October 2025
2.16 25 January 2025 25 July 2025