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Below are the prerequisites of a cluster installed with Run:ai.

Prerequisites in a Nutshell

The following is a checklist of the Run:ai prerequisites:

Prerequisite Details
Kubernetes Verify certified vendor and correct version.
NVIDIA GPU Operator Different Kubernetes flavors have slightly different setup instructions.
Verify correct version.
Ingress Controller Install and configure NGINX (some Kubernetes flavors have NGINX pre-installed).
Prometheus Install Prometheus.
Trusted domain name You must provide a trusted domain name. Accessible only inside the organization
(Optional) Distributed Training Install Kubeflow Training Operator if required.
(Optional) Inference Some third party software needs to be installed to use the Run:ai inference module.

There are also specific hardware, operating system and network access requirements. A pre-install script is available to test if the prerequisites are met before installation.

Software Requirements

Operating System

  • Run:ai will work on any Linux operating system that is supported by both Kubernetes and NVIDIA.
  • An important highlight is that GKE (Google Kubernetes Engine) will only work with Ubuntu, as NVIDIA does not support the default Container-Optimized OS with Containerd image.
  • Run:ai performs its internal tests on Ubuntu 20.04 and CoreOS for OpenShift.


Run:ai requires Kubernetes. Run:ai is been certified with the following Kubernetes distributions:

Kubernetes Distribution Description Installation Notes
Vanilla Kubernetes Using no specific distribution but rather k8s native installation See instructions for a simple (non-production-ready) Kubernetes Installation script.
OCP OpenShift Container Platform The Run:ai operator is certified for OpenShift by Red Hat.
EKS Amazon Elastic Kubernetes Service
AKS Azure Kubernetes Services
GKE Google Kubernetes Engine
RKE Rancher Kubernetes Engine When installing Run:ai, select On Premise
BCM NVIDIA Base Command Manager In addition, NVIDIA DGX comes bundled with Run:ai

Limitation: When configuring the Kubernetes cluster you can only use the default cluster.local domain.

Run:ai has been tested with the following Kubernetes distributions. Please contact Run:ai Customer Support for up to date certification details:

Kubernetes Distribution Description Installation Notes
Ezmeral HPE Ezmeral Container Platform See Run:ai at Ezmeral marketplace
Tanzu VMWare Kubernetes Tanzu supports containerd rather than docker. See the NVIDIA prerequisites below as well as cluster customization for changes required for containerd

Following is a Kubernetes support matrix for the latest Run:ai releases:

Run:ai version Supported Kubernetes versions Supported OpenShift versions
Run:ai 2.9 1.21 through 1.26 4.8 through 4.11
Run:ai 2.10 1.21 through 1.26 (see note below) 4.8 through 4.11
Run:ai 2.12 1.23 through 1.27 (see note below) 4.10 through 4.12
Run:ai 2.13 1.23 through 1.28 (see note below) 4.10 through 4.13


Run:ai allows scheduling of Jobs with PVCs. See for example the command-line interface flag --pvc-new. A Job scheduled with a PVC based on a specific type of storage class (a storage class with the property volumeBindingMode equals to WaitForFirstConsumer) will not work on Kubernetes 1.23 or lower.

For an up-to-date end-of-life statement of Kubernetes see Kubernetes Release History.

Support for Pod Security Policy has been removed with Run:ai 2.9.

Run:ai does not currently support Pod Security Admission. When PSA is installed, all Run:ai namespaces as well as project namespaces must be marked as Privilidged.


Run:ai has been certified on NVIDIA GPU Operator 22.9 to 23.3. Older versions (1.10 and 1.11) have a documented NVIDIA issue.

Follow the Getting Started guide to install the NVIDIA GPU Operator, or see the distribution-specific instructions below:

  • When setting up EKS, do not install the NVIDIA device plug-in (as we want the NVIDIA GPU Operator to install it instead). When using the eksctl tool to create an AWS EKS cluster, use the flag --install-nvidia-plugin=false to disable this install.
  • Follow the Getting Started guide to install the NVIDIA GPU Operator. For GPU nodes, EKS uses an AMI which already contains the NVIDIA drivers. As such, you must use the GPU Operator flags: --set driver.enabled=false.

Create the gpu-operator namespace by running

kubectl create ns gpu-operator

Before installing the GPU Operator you must create the following file:

apiVersion: v1
kind: ResourceQuota
  name: gcp-critical-pods
  namespace: gpu-operator
    - operator: In
      scopeName: PriorityClass
      - system-node-critical
      - system-cluster-critical

Then run: kubectl apply -f resourcequota.yaml


  • Run:ai on GKE has only been tested with GPU Operator version 22.9 and up.
  • The above only works for Run:ai 2.7.16 and above.
  • Follow the Getting Started guide to install the NVIDIA GPU Operator.
  • Make sure to specify the CONTAINERD_CONFIG option exactly with the value specified in the document /var/lib/rancher/rke2/agent/etc/containerd/config.toml.tmpl even though the file may not exist in your system.


  • Use the default namespace gpu-operator. Otherwise, you must specify the target namespace using the flag runai-operator.config.nvidiaDcgmExporter.namespace as described in customized cluster installation.
  • NVIDIA drivers may already be installed on the nodes. In such cases, use the NVIDIA GPU Operator flags --set driver.enabled=false. DGX OS is one such example as it comes bundled with NVIDIA Drivers.
  • To use Dynamic MIG, the GPU Operator must be installed with the flag mig.strategy=mixed. If the GPU Operator is already installed, edit the clusterPolicy by running kubectl patch clusterPolicy cluster-policy -n gpu-operator --type=merge -p '{"spec":{"mig":{"strategy": "mixed"}}}

Ingress Controller

Run:ai requires an ingress controller as a prerequisite. The Run:ai cluster installation configures one or more ingress objects on top of the controller.

There are many ways to install and configure an ingress controller and configuration is environment-dependent. A simple solution is to install & configure NGINX:

helm repo add ingress-nginx
helm repo update
helm upgrade -i nginx-ingress ingress-nginx/ingress-nginx   \
    --namespace nginx-ingress --create-namespace \
    --set controller.kind=DaemonSet \
    --set controller.service.externalIPs="{<INTERNAL-IP>,<EXTERNAL-IP>}" # (1)
  1. External and internal IP of one of the nodes

RKE and RKE2 come pre-installed with NGINX. No further action needs to be taken.

For managed Kubernetes such as EKS:

helm repo add ingress-nginx
helm repo update
helm install nginx-ingress ingress-nginx/ingress-nginx \
    --namespace nginx-ingress --create-namespace 

For support of ingress controllers different than NGINX please contact Run:ai customer support.


In a self-hosted installation, the typical scenario is to install the first Run:ai cluster on the same Kubernetes cluster as the control plane. In this case, there is no need to install an ingress controller as it is pre-installed by the control plane.

Cluster URL

The Run:ai cluster creation wizard requires a domain name (FQDN) to the Kubernetes cluster as well as a trusted certificate for that domain. The domain name needs to be accessible inside the organization only.

Use an HTTPS-based domain (e.g. as the cluster URL. Make sure that the DNS is configured with the cluster IP.

In addition, to configure HTTPS for your URL, you must create a TLS secret named runai-cluster-domain-tls-secret in the runai namespace. The secret should contain a trusted certificate for the domain:

kubectl create ns runai
kubectl create secret tls runai-cluster-domain-tls-secret -n runai \
    --cert /path/to/fullchain.pem  \ # (1)
    --key /path/to/private.pem # (2)
  1. The domain's cert (public key).
  2. The domain's private key.

For more information on how to create a TLS secret see:


In a self-hosted installation, the typical scenario is to install the first Run:ai cluster on the same Kubernetes cluster as the control plane. In this case, the cluster URL need not be provided as it will be the same as the control-plane URL.


If not already installed on your cluster, install the full kube-prometheus-stack through the Prometheus community Operator.


  • If Prometheus has been installed on the cluster in the past, even if it was uninstalled (such as when upgrading from Run:ai 2.8 or lower), you will need to update Prometheus CRDs as described here. For more information on the Prometheus bug see here.
  • If you are running Kubernetes 1.21, you must install a Prometheus stack version of 45.23.0 or lower. Use the --version flag below. Alternatively, use Helm version 3.12 or later. For more information on the related Prometheus bug see here

Then install the Prometheus stack by running:

helm repo add prometheus-community
helm repo update
helm install prometheus prometheus-community/kube-prometheus-stack \
    -n monitoring --create-namespace --set grafana.enabled=false # (1)
  1. The Grafana component is not required for Run:ai.


  • In an air-gapped environment, if needed, configure the global.imageRegistry value to reference the local registry hosting the Prometheus images.
  • For troubleshooting information, see the Prometheus Troubleshooting Guide.

Optional Software Requirements

The following software enables specific features of Run:ai

Distributed Training

Distributed training allows the Researcher to train models over multiple nodes. Run:ai supports the following distributed training frameworks:

  • TensorFlow
  • PyTorch
  • XGBoost
  • MPI

All are part of the Kubeflow Training Operator. Run:ai supports Training Operator version 1.5 and up. To install run:

kubectl apply -k ""

The Kuberflow Training Operator is packaged with MPI version 1.0 which is not supported by Run:ai. You need to separately install MPI v2beta1:

kubectl apply -f


If you need both MPI and one of the other frameworks, follow the following process:

  • Install the training operator as above.
  • Disable MPI in the Training operator by running:
    kubectl patch deployment training-operator -n kubeflow --type='json' -p='[{"op": "add", "path": "/spec/template/spec/containers/0/args", "value": ["--enable-scheme=tfjob", "--enable-scheme=pytorchjob", "--enable-scheme=xgboostjob"]}]'
  • Run: kubectl delete crd
  • Install MPI v2beta1 as above.


To use the Run:ai inference module you must pre-install Knative Serving. Follow the instructions here to install. Run:ai is certified on Knative 1.4 to 1.8 with Kubernetes 1.22 or later.

Post-install, you must configure Knative to use the Run:ai scheduler and allow pod affinity, by running:

kubectl patch configmap/config-features \
  --namespace knative-serving \
  --type merge \
  --patch '{"data":{"kubernetes.podspec-schedulername":"enabled","kubernetes.podspec-affinity":"enabled","kubernetes.podspec-tolerations":"enabled","kubernetes.podspec-volumes-emptydir":"enabled","kubernetes.podspec-securitycontext":"enabled","kubernetes.podspec-persistent-volume-claim":"enabled","kubernetes.podspec-persistent-volume-write":"enabled"}}'

Inference Autoscaling

Run:ai allows to autoscale a deployment according to various metrics:

  1. GPU Utilization (%)
  2. CPU Utilization (%)
  3. Latency (milliseconds)
  4. Throughput (requests/second)
  5. Concurrency
  6. Any custom metric

Additional installation may be needed for some of the metrics as follows:

  • Using Throughput or Concurrency does not require any additional installation.
  • Any other metric will require installing the HPA Autoscaler.
  • Using GPU Utilization, Latency or Custom metric will also require the Prometheus adapter. The Prometheus adapter is part of the Run:ai installer and can be added by setting the prometheus-adapter.enabled flag to true. See Customizing the Run:ai installation for further information.

If you wish to use an existing Prometheus adapter installation, you will need to configure it manually with the Run:ai Prometheus rules, specified in the Run:ai chart values under prometheus-adapter.rules field. For further information please contact Run:ai customer support.

Accessing Inference from outside the Cluster

Inference workloads will typically be accessed by consumers residing outside the cluster. You will hence want to provide consumers with a URL to access the workload. The URL can be found in the Run:ai user interface under the deployment screen (alternatively, run kubectl get ksvc -n <project-namespace>).

However, for the URL to be accessible outside the cluster you must configure your DNS as described here.

Alternative Configuration

When the above DNS configuration is not possible, you can manually add the Host header to the REST request as follows:

  • Get an <external-ip> by running kubectl get service -n kourier-system kourier. If you have been using istio during Run:ai installation, run: kubectl -n istio-system get service istio-ingressgateway instead.
  • Send a request to your workload by using the external ip, and place the workload url as a Host header. For example
curl http://<external-ip>/<container-specific-path>
    -H 'Host: <host-name>'

Hardware Requirements

(see picture below)

  • (Production only) Run:ai System Nodes: To reduce downtime and save CPU cycles on expensive GPU Machines, we recommend that production deployments will contain two or more worker machines, designated for Run:ai Software. The nodes do not have to be dedicated to Run:ai, but for Run:ai purposes we would need:

    • 8 CPUs
    • 16GB of RAM
    • 50GB of Disk space
  • Shared data volume: Run:ai uses Kubernetes to abstract away the machine on which a container is running:

    • Researcher containers: The Researcher's containers need to be able to access data from any machine in a uniform way, to access training data and code as well as save checkpoints, weights, and other machine-learning-related artifacts.
    • The Run:ai system needs to save data on a storage device that is not dependent on a specific node.

    Typically, this is achieved via Kubernetes Storage class based on Network File Storage (NFS) or Network-attached storage (NAS).

  • Docker Registry: With Run:ai, Workloads are based on Docker images. For container images to run on any machine, these images must be downloaded from a docker registry rather than reside on the local machine (though this also is possible). You can use a public registry such as docker hub or set up a local registry on-prem (preferably on a dedicated machine). Run:ai can assist with setting up the repository.

  • Kubernetes: Production Kubernetes installation requires separate nodes for the Kubernetes master. For more details see your specific Kubernetes distribution documentation.


User requirements

Usage of containers and images: The individual Researcher's work must be based on container images.

Network Access Requirements

Internal networking: Kubernetes networking is an add-on rather than a core part of Kubernetes. Different add-ons have different network requirements. You should consult the documentation of the specific add-on on which ports to open. It is however important to note that unless special provisions are made, Kubernetes assumes all cluster nodes can interconnect using all ports.

Outbound network: Run:ai user interface runs from the cloud. All container nodes must be able to connect to the Run:ai cloud. Inbound connectivity (connecting from the cloud into nodes) is not required. If outbound connectivity is limited, the following exceptions should be applied:

During Installation

Run:ai requires an installation over the Kubernetes cluster. The installation access the web to download various images and registries. Some organizations place limitations on what you can pull from the internet. The following list shows the various solution components and their origin:

Name Description URLs Ports
Run:ai Repository Run:ai Helm Package Repository 443
Docker Images Repository Run:ai images 443
Docker Images Repository Third party Images and 443
Run:ai Run:ai Cloud instance 443

Post Installation

In addition, once running, Run:ai requires an outbound network connection to the following targets:

Name Description URLs Ports
Grafana Grafana Metrics Server and 443
Run:ai Run:ai Cloud instance 443

Network Proxy

If you are using a Proxy for outbound communication please contact Run:ai customer support

Pre-install Script

Once you believe that the Run:ai prerequisites are met, we highly recommend installing and running the Run:ai pre-install diagnostics script. The tool:

  • Tests the below requirements as well as additional failure points related to Kubernetes, NVIDIA, storage, and networking.
  • Looks at additional components installed and analyze their relevance to a successful Run:ai installation.

To use the script download the latest version of the script and run:

chmod +x preinstall-diagnostics-<platform>

If the script shows warnings or errors, locate the file runai-preinstall-diagnostics.txt in the current directory and send it to Run:ai technical support.

For more information on the script including additional command-line flags, see here.